Our Mission & Vision
Where do we see ourselves?⚡
Our mission
Our mission is to focus on the customers` needs in this ever-changing industry. Offering the highest standards, both in service and products.
Our vision
Our vision is to become a leading franchising company providing critical services to businesses and enabling them to realize their dreams by developing a solid foundation within the company and investing the resources to grow its brand.
What our
franchisees
are saying
Testimonials
PuffCity has helped me grown into a different person and I’ve met some amazing people since working there and it’s a great working environment and I look forward to growing with the company more every day.
Troy Babcock
Store Manager - Sussex
Working at PuffCity has been an excellent experience. From meeting new people and helping them find the correct things they need in the store all the way to helping them quit smoking by putting them onto a vape of some sort. Working for PuffCity has opened a lot of opportunities ...
Alex Shucai
Store Manager - Sussex
I’ve been with Puff City for 3 years. A lot has changed. We have grown so much and the store has become a pretty well-known place in our town. I enjoy talking to my customers and the work environment is very relaxed. It has been a nice experience.
Cameron Gardner
Store Manager - Newton
WHAT WE HAVE ACHIEVED
Since 2014, puffcity has grown to become the most recognized brand in the industry.
Through strategy, design and planning we have created a business model that caters to all customer needs.
What we achieved
Our Amazing Team
Keather Clark
Accountant
Maria Uribe
POS Specialist
Enes Tasti
Purchasing/WS Manager
Jordi Gonzalez
Merchandising Helper
Christina Tenely
Media Manager
Guven Ozturk
Warehouse Associate
Our dedicated and rapidly growing team is ready to help.
Industry Experience
Extensive expertise in the franchising business.
Our team works hand-in-hand with you every step of the way.
A cloud-based solution, which assists franchise-based businesses with managing operations, communications and projects. Key features include performance management, royalty calculation, training materials, announcements and direct communication with the PuffCity team.
Lightspeed Retail has the software you need to delight shoppers at the checkout counter and beyond. Accept all payment types, from credit cards to mobile and contactless payments. Personalize the customer experienceby collecting shopper details at checkout and adding notes to your sales, as well as inventory management, and reports.
Our purchasing team is always researching and negotiating the latest products in the market. You can order directly from Puffcity Marketplace or our authorized vendors.