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Get To Know Us

Our Mission & Vision

Where do we see ourselves?⚡

Our mission

Our mission is to focus on the customers` needs in this ever-changing industry. Offering the highest standards, both in service and products.

Our vision

Our vision is to become a leading franchising company providing critical services to businesses and enabling them to realize their dreams by developing a solid foundation within the company and investing the resources to grow its brand.

— 97.6  Customer Satisfaction

What our

franchisees

are saying

Testimonials

WHAT WE HAVE ACHIEVED

Since 2014, puffcity has grown to become the most recognized brand in the industry.

Through strategy, design and planning we have created a business model that caters to all customer needs.

97.9%
Happy Customers
42%
New Product
89+
Expert Team
96.3%
Returning Customer
What we achieved

Our Amazing Team

Keather Clark

Accountant

Maria Uribe

POS Specialist

Stef Carvajal-Weinberg

Social Media Specialist

Enes Tasti

Purchasing/WS Manager

Asya Kilinc

Quality Control Specialist

Christina Ugrovics

Franchise Communications Specialist

Guven Ozturk

Warehouse Associate

Jordi Gonzalez

Merchandising Helper

Our dedicated and rapidly growing team is ready to help.

Industry Experience

Extensive expertise in the franchising business.

Our team works hand-in-hand with you every step of the way.

A cloud-based solution, which assists franchise-based businesses with managing operations, communications and projects. Key features include performance management, royalty calculation, training materials, announcements and direct communication with the PuffCity team.

Lightspeed Retail has the software you need to delight shoppers at the checkout counter and beyond. Accept all payment types, from credit cards to mobile and contactless payments. Personalize the customer experienceby collecting shopper details at checkout and adding notes to your sales, as well as inventory management, and reports.

Our purchasing team is always researching and negotiating the latest products in the market. You can order directly from Puffcity Marketplace or our authorized vendors.

Interested in becoming a franchisee? Let’s Talk.